How TuckRack Works
frequently asked questions
Will TuckRack fit my truck?
TuckRack systems are available for Ford F-150, Chevy Silverado and GMC Sierra 1500/2500/3500, RAM 1500, and Toyota Tundra pickups. Choose the product for your truck and confirm its year, bed length, and tonneau cover fitment before ordering.
The RAM 1500 and Toyota Tundra racks require the appropriate OEM utility or bed rail system. See the RAM 1500 rack or Toyota Tundra rack for details. Installation requirements vary by model and year; follow the instructions for your setup.
For fitment help, contact TuckRack with your truck year, model, bed length, and tonneau cover details.
Will TuckRack work with my tonneau cover?
TuckRack works with folding or rolling tonneau covers that open past the cab. If using top-mount brackets, only top-mounted tonneau covers will be compatible.
How do I install TuckRack, how long does it take?
Installation is simple with included instructions and typically takes 1-2 hours. Professional installation is recommended. We are working with local installers, so call us at (781) 953-0211 or email us at support@tuckrack.com for more information.
How do I set up and take down TuckRack when I want to use it or lose it? How long does it take?
Once installed, TuckRack can be set up or taken down in under one minute with no tools, using magnetic pins on the hinges and top bars.
What is your return policy?
Uninstalled TuckRack returns are accepted within 14 days of purchase with return authorization from TuckRack. Return authorization can be obtained by emailing support@tuckrack.com the following information:
- Name
- Order Number
- Name of Product
- Reason for Return
Return shipping costs are the customers' responsibility. Returns will also incur a 50% restocking fee as long as there is no damage to the rack. Damaged racks cannot be refunded. Racks are carefully packaged to not scratch during shipping, if not packaged correctly the rack will be damaged in shipping.
What is TuckRack's shipping policy?
Merchandise will be shipped 24-48 hours after purchase. Shipping costs will be calculated at checkout. Free shipping is not offered at this time, though local pickup can be available for customers in certain areas. To determine eligibility, please email support@tuckrack.com with your location and order information.
Where is TuckRack made?
TuckRack is proudly American owned, designed and manufactured in America.